{"id":5586,"date":"2025-08-30T17:06:15","date_gmt":"2025-08-30T15:06:15","guid":{"rendered":"https:\/\/silvermonitor.eu\/?page_id=5586"},"modified":"2025-09-23T16:03:17","modified_gmt":"2025-09-23T14:03:17","slug":"politika-kvalitete","status":"publish","type":"page","link":"https:\/\/silvermonitor.eu\/en\/politika-kvalitete\/","title":{"rendered":"Quality policy"},"content":{"rendered":"
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Our goal is to deliver products and services that are reliable, safe and fully compliant with applicable standards and regulations. We believe that quality is not only fulfilling the requirements, but also creating trust in our users.<\/p>\n

That is why we constantly improve processes, invest in security and monitor customer feedback to ensure the best possible experience.<\/p>\n

Our quality principles<\/b><\/strong><\/h5>\n
    \n
  • We always put the user and his needs at the center<\/li>\n
  • We maintain high standards of safety and reliability<\/li>\n
  • We conduct regular checks and audits<\/li>\n
  • We foster transparency and open communication<\/li>\n
  • We are constantly improving products and processes.<\/li>\n<\/ul>\n
    Product declaration of conformity<\/b><\/strong><\/h5>\n

    Our devices carry CE marking and RoHS certification. This confirms that in accordance with Article 3 of R&TTE red 2014\/53, the device meets all the necessary requirements when used in the intended manner.<\/p>\n

    The device has been tested and complies with the European and international standards listed below:<\/p>\n

      \n
    • En IEC 62368-1:2020 + A11: 2020<\/li>\n
    • EN 62209-2:2010<\/li>\n
    • EN 50566:2017<\/li>\n
    • EN 62479:2010<\/li>\n
    • ETSI EN 301 489-1 V2.23 (2019-11<\/li>\n
    • ETSI EN 301 489-19 V2.2.1 (2022-07)<\/li>\n
    • ETSI EN 301 489-52 V1.2.1 (2021-11)<\/li>\n
    • EN 55032:2015+A1:2020+A11: 2020<\/li>\n
    • EN 55035:2017+A11:2020<\/li>\n
    • ETSI EN 301 511 V12.5.1 (2017-03<\/li>\n
    • ETSI EN 301 908-1 V15.1.1 (2021-09)<\/li>\n
    • ETSI EN 301 908-13 V13.2.1 (2022-02)<\/li>\n
    • ETSI EN 303 413 V1.2.1 (2021-04)<\/li>\n<\/ul>\n

      Important: this statement is valid when the device is used in accordance with the instructions for use and with compliance with all installation and maintenance conditions.<\/p>\n

      The person responsible for this statement:<\/p>\n

      Tihana Petri\u010devi\u0107, executive director<\/i><\/b><\/em><\/strong><\/p>\n

      Feedback and complaints<\/b><\/strong><\/h5>\n

      We appreciate the opinions of our users. If you have a suggestion, feedback or objection, please feel free to contact us through official contacts. We take every inquiry seriously and resolve it as soon as possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>

      <\/span><\/div><\/div><\/div><\/div><\/div>
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      \"\"<\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div>
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      \"\"<\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div>
      <\/span><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Na\u0161 je cilj isporu\u010divati proizvode i usluge koji su pouzdani, sigurni i u potpunosti uskla\u0111eni s va\u017ee\u0107im standardima i propisima. Vjerujemo da kvaliteta nije samo ispunjavanje zahtjeva, ve\u0107 i stvaranje povjerenja kod na\u0161ih korisnika. Zato stalno unapre\u0111ujemo procese, ula\u017eemo u [...]","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5586","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitika kvalitete - Silver Monitor<\/title>\n<meta name=\"description\" content=\"Politika kvalitete definira na\u0161u predanost izvrsnosti, sigurnosti i stalnom unaprje\u0111enju procesa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/silvermonitor.eu\/en\/politika-kvalitete\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politika kvalitete - Silver Monitor\" \/>\n<meta property=\"og:description\" content=\"Politika kvalitete definira na\u0161u predanost izvrsnosti, sigurnosti i stalnom unaprje\u0111enju procesa.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/silvermonitor.eu\/en\/politika-kvalitete\/\" \/>\n<meta property=\"og:site_name\" content=\"Silver Monitor\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SilverMonitor\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-23T14:03:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/silvermonitor.eu\/wp-content\/uploads\/2025\/09\/Senior-1-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"725\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/silvermonitor.eu\\\/politika-kvalitete\\\/\",\"url\":\"https:\\\/\\\/silvermonitor.eu\\\/politika-kvalitete\\\/\",\"name\":\"Politika kvalitete - 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