Our goal is to deliver products and services that are reliable, safe and fully compliant with applicable standards and regulations. We believe that quality is not only fulfilling the requirements, but also creating trust in our users.

That is why we constantly improve processes, invest in security and monitor customer feedback to ensure the best possible experience.

Our quality principles

• We always put the user and his needs at the center
• We maintain high standards of safety and reliability
• We conduct regular checks and audits
• We foster transparency and open communication
• We are constantly improving products and processes.

Product declaration of conformity

Our devices carry CE marking and RoHS certification. This confirms that in accordance with Article 3 of R&TTE red 2014/53, the device meets all the necessary requirements when used in the intended manner.

The device has been tested and complies with the European and international standards listed below:

• En IEC 62368-1:2020 + A11: 2020
• EN 62209-2:2010
• EN 50566:2017
• EN 62479:2010
• ETSI EN 301 489-1 V2.23 (2019-11
• ETSI EN 301 489-19 V2.2.1 (2022-07)
• ETSI EN 301 489-52 V1.2.1 (2021-11)
• EN 55032:2015+A1:2020+A11: 2020
• EN 55035:2017+A11:2020
• ETSI EN 301 511 V12.5.1 (2017-03
• ETSI EN 301 908-1 V15.1.1 (2021-09)
• ETSI EN 301 908-13 V13.2.1 (2022-02)
• ETSI EN 303 413 V1.2.1 (2021-04)

Important: this statement is valid when the device is used in accordance with the instructions for use and with compliance with all installation and maintenance conditions.

The person responsible for this statement:

Tihana Petričević, executive director

Feedback and complaints

We appreciate the opinions of our users. If you have a suggestion, feedback or objection, please feel free to contact us through official contacts. We take every inquiry seriously and resolve it as soon as possible.